Finding a quality location for kidney treatment can be paramount in understanding the steps necessary to take care of yourself. The team at NWI Nephrology in Merrillville is consistently striving to provide quality care and education for their patients.
Located at 6061 Broadway, the location showcases a comfortable waiting room and friendly, knowledgeable staff. One of the highlights of the location is its accessibility due to its proximity to I 65 and its location along the bus route that services the area.
“It’s on the bus line and that makes it easily accessible,” said Leslie Martin, LPN for NWI Nephrology. “It’s in the strip mall which makes it convenient for people. They can take care of their household needs while they’re here too."
Judith Berg, Nurse Practitioner and Clinical Practice Manager for the location echoed this along with her belief that providing excellent care is of the utmost importance.
“We found the location seems to be easier for patients. It does increase access,” Berg said. “We really want to take good care of our patients so we go over diet and medications. I think one thing we do is just be available. Patients call and we answer the phone directly, we always talk to our patients and call them back. It’s important that we have that connection and the follow up.”
For the staff at NWI Nephrology, getting people in the door is only half the battle. Located in an area that serves many underprivileged people, the doctors focus on working with clients and providing a wealth of education about caring for themselves.
“We do a lot of education. It’s really important especially in this area. A lot of people are underprivileged and a lot don't know the things that can damage their kidneys. We explain, talk to them, and help them to understand their body, their systems and how to help us help them,” Martin said.
The location serves a vast population with people visiting from Crown Point and beyond. The doctors and staff are all certain to provide quality care, no matter what someone's socioeconomic status may be. In addition, they cover hypertension and other disorders that may negatively affect a patient’s health, and work to help them understand those concerns.
“We never refuse a patient,” said Gaurav Alreja, M.D. “There are many challenges in this population, the level of education, income, as well as the understanding of the disease. We get a true mixture of patients understanding nothing to understanding quite a bit. That’s the unique thing here.”
Overall, the NWI Nephrology of Merrillville is a client-focused provider that aids many. From education and compassion to quality care, they believe in providing only the best care for their patients. To learn more about NWI Nephrology and their many locations, visit them here!
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